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Automated Billing for Subscription Streaming Services

The billing you never think about. Charges go out on time, failures retry on your schedule and access holds through a grace period.

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Automated Billing for Subscription Streaming Services

Most Lost Revenue Was Never a Decision

Vodlix automated billing catches the revenue that was never lost by decision. Subscribers leave in two ways: they choose to cancel, or their card fails. The second is an administrative problem, cheap to solve and routinely ignored, and it is often the larger source of churn. Vodlix sends charges on time, retries failures on a schedule you set and holds access through a grace period. For OTT operators, automated billing is the difference between recurring revenue and recurring reconciliation.


On time charges

Renewals run automatically.

Smart retries

Failures retried on your schedule.

Grace periods

Access holds while a card is fixed.

Access Holds Through a Grace Period

When a charge fails in Vodlix, the account moves into a grace period rather than losing access mid episode. A genuine subscriber is not punished for a bank's bad morning, and they keep watching while the payment is resolved. You set the grace period length per plan. Holding access through a grace period protects the viewer relationship at the moment it is most fragile, which is what turns a payment failure into a recovered subscriber rather than a lost one.


Payment Retries You Control

An expired card or a temporary decline should not end a subscription. Vodlix retries failed charges on a schedule you control, giving a valid payment method time to go through and the subscriber time to update their details. Retry timing and the number of attempts are configured once and applied to every plan. Controlled retries recover a significant share of failed payments automatically, without support involvement or subscriber frustration.


Recurring Revenue Without Chasing

With charges, retries and grace periods handled by Vodlix, recurring revenue arrives without anyone chasing it. Finance teams are not reconciling failed payments by hand, support teams are not fielding access complaints and subscribers are not lost to administrative friction. Billing that runs itself is billing that works. Automated billing sits underneath your subscription plans as the engine that turns a plan into dependable income.


The Plans setup screen in the Vodlix admin: a monthly subscription priced at 14.99 USD over a 30 day period, with promotional price text reading 7-day free trial, cancel anytime

Frequently Asked Questions

Have questions about taking advantage of this limited-time offer? Check out the FAQ for answers.

What does Vodlix automated billing handle?
Vodlix automated billing sends subscription charges on time, retries failed payments on a schedule you set and holds access through a grace period, all without manual chasing by your team.
What happens when a subscriber's card fails on Vodlix?
Vodlix moves the account into a grace period so access continues, and retries the charge on your schedule through your gateway, giving the subscriber time to update their card before anything is lost.
Can I control the payment retry schedule on Vodlix?
Yes. You set when and how often Vodlix retries a failed payment, and how long the grace period lasts, per plan, so recovery behaviour matches your business.
Why focus on failed payments rather than cancellations?
A large share of subscriber loss is failed cards rather than real cancellations. It is an administrative problem that Vodlix automated billing recovers cheaply and automatically.
How is automated billing different from the Vodlix subscription system?
The Vodlix subscription system defines your plans, trials and tiers. Automated billing is the charging, retry and recovery engine that runs underneath them to collect the revenue.
Can I test billing before going live?
Yes. Test mode puts payments through your gateways without charging anybody, so a signup, renewal, failure and cancellation can be rehearsed end to end. It is worth doing, because a misconfigured gateway looks correct until money is supposed to move.
Can subscribers pay from a balance instead of a card?
Yes, renewals can draw against a wallet balance the viewer tops up themselves. In markets where card ownership is low that is often the difference between having a recurring business and not having one.
How is this different from the subscriptions system?
This is the money moving on schedule, the retries and the grace periods. The subscriptions system is the wider picture of plans, trials and tier changes. In practice they are two halves of one thing, and the split is about what you are trying to answer.